# Getting Support

## Our Support Policy

We are always happy to help anyone who is experiencing problems with our templates.

We have a dedicated support team ready to help you with any problems you may encounter.

Please read the themeforest support policy to see what is included in our support service.

## Support Working Hours

We will always attempt to answer your support questions as quickly as possible.

Our office working hours are 9:00 - 17:30 EET Monday - Friday

## Create a support ticket

#### Please read first before submitting a ticket

Please make sure of the following.

- You have read the documentation before submitting a ticket.
- Your question is related to issues with the plugin and not extra features / customization / server issues

Click here to register & create a ticket